LEGAL REFERENCE

Hamara privacy policy Pakistan ke liye likha gaya

Aapka account, aapka payment information, aur aapka personal data ko hamara sabse pehla qadam mein surakshit rakhna hai. Jab aap done99 par khelten hain, aapka trust hamari zimmedari...

Data EncryptionLocal ComplianceUser ControlTransparent Practices

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Kaise hamari aapka data rakhtey hain

done99 par aapka personal information—naam, mobile number, address, aur JazzCash ya Easypaisa account details—sirf aapka account khulwaane, payment verify karne, aur withdrawals process karne ke liye store hote hain. Hum aapka data third party ko bina aapki ijazat k nahi dete. Jahan Pakistan ka local qanoon ijazat deta hai, hamari platform supported ilaqon mein operate karta hai. Aapka data centre-level encryption k

sath protected hai aur regularly backup liya jata hai. Hamara security team 24/7 monitoring rakhta hai. Aapko kabhi bhi aapka data dekhne, update karne ya delete karne ka haq hai. Agar aap aapka account band karna chahen, hum 30 din mein aapka personal information delete kar dete hain.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

SAWAL POOCHNE KA RASTA

Privacy ke baare mein hamse silo

Aapka privacy sawal ya data request ke liye hamari dedicated support team har din available hai. Email, live chat, ya direct message—jo...

BHAROSA AUR ITIBAR

Kyon done99 par aapka data mehfooz hai

Hamara privacy policy aapke rights ko pehlay rakhtey hue likha gaya hai. Hum transparent hain, encrypted hain, aur aapka local jurisdiction mein compliant hain.

Encryption Protocol

Sab payment aur personal data SSL/TLS encryption k sath transfer hote hain. Aapka JazzCash ya Easypaisa details kabhi plaintext mein...

Pakistan Compliance

Hamara platform Pakistan k data protection rules aur Payment Association guidelines follow karta hai. Hum local authorities k sath transparent...

Access Control

Sirf aapke account staff—jo background check pass kiye hain—aapka data ko dekh sakte hain. Hum role-based access aur logging maintain...

Regular Audits

Hamara security team quarterly audits karata hai. Third-party penetration testing yearly hota hai taakay koi vulnerability na reh jaye.

Data Retention

Account closure ke baad, aapka personal data 30 din mein delete ho jata hai. Legal ya tax reasons k liye...

Withdrawal Security

JazzCash, Easypaisa, SadaPay ya Raast withdrawals ke liye aapka identity aur bank details verify hote hain. Hum anti-fraud checks automatically...

Apa jante ho hamara privacy policy kya kahaata hai

Har section mein hamari transparency dikhti hai. Dekhiye kya fark hai:

Data You Control

Jab aap account kholte ho, aapko pata chalta hai hum kya collect kar rahe hain aur kyun. Aapko kabhi koi surprise nahi milega.

No Selling Data

Aapka data kabhi bhi marketers, advertisers ya third-party brokers ko nahi bechta. Hamara revenue game se aata hai, aapka personal information nahi.

Local Payment Names

JazzCash, Easypaisa, SadaPay aur Raast—ye sab Pakistan mein trusted hain aur hamara policy in sab k liye same security standard rakhta hai.

Withdrawal Transparency

Jab aap withdraw karte ho, aapko pata hai kaunsa verification aapka account mein ho raha hai aur kyun. Koi hidden step nahi.

Support Accessibility

Aapka privacy sawal Urdu mein jawab milta hai. Hamara team aapka local timezone samjhta hai aur available rehta hai.

Policy Updates

Jab hamara privacy policy update ho, aapko email aur account notification milta hai. Aapko change accept ya reject karne ka 30 din ka time milta hai.

Right to Deletion

Aapko apna data delete karvane ka haq hai. Hamari system mein aapka request submit kar sakte ho aur hum verified identity k baad delete kar dete hain.

Aapka account aur privacy options

Done99 par privacy sirf policy nahi—ye aapka account experience ka hissa hai. Har feature aapko control deta hai.

Account Settings

Aapke account dashboard mein privacy preferences likhe hote hain. Aap notifications, data sharing aur communication frequency ko customize kar sakte ho.

Login Security

Two-factor authentication available hai. Aapka JazzCash ya Easypaisa linked account sirf aapke device se access ho sakta hai.

Payment Privacy

Aapka transaction history sirf aapko aur hamari support team ko visible hai. Koi public leaderboard ya player list nahi.

Data Export

Aap apne saare personal data ko CSV format mein download kar sakte ho. Ye feature aapka 'Account' section mein available hai.

Device Management

Aap dekh sakte ho kaun se devices aapka account access kar rahe hain. Suspicious device ko logout kar sakte ho directly.

Withdrawal Verification

JazzCash, Easypaisa ya SadaPay withdrawal ke liye identity proof aur bank details verify hote hain. Ye security aapka paise protect karta hai.

Privacy ke baare mein zyada sawal

Haan, bilkul. Aapka JazzCash account number encrypted rakhta hai aur sirf aapka withdrawal verify karne ke liye use hota hai. Hamara system third-party ko ye number nahi bhejta. Aapka transaction history sirf aapko aur hamari compliance team ko dikhti hai.

Account deletion ke 30 din mein aapka sab personal data—naam, address, phone, payment details—hamara system se permanently delete ho jata hai. Sirf transaction records tax aur legal compliance k liye 7 saal store rehte hain. Aapko delete confirmation email milta hai.

Nahi. Hamara platform sirf aapka withdrawal transactions dekh sakta hai jo aapne done99 ke through kiye hain. Aapka Easypaisa balance, other transactions, ya payment history hamara system mein store nahi hote. Sirf withdrawal ke liye verification hota hai.

Jab policy change ho, aapko email aur in-account notification milta hai. Aapko 30 din ka time rehta hai review karne ka. Agar aap change accept nahi karti, aap account closure request kar sakte ho bina penalty k.

Nahi. Withdrawal pending uss waqt hamara side se verification complete ho chuka hota hai. SadaPay ke paas jo data transfer hota hai—sirf aapka approved amount aur verified account—ye standard banking practice hai aur secure hai.

Agar aap two-factor authentication enable karte ho aur aapka password strong rakhte ho, account compromise ka risk kam hota hai. Agar hack ho bhi jaye, aapka JazzCash ya Easypaisa account alag se protected rahta hai kyun ke ye payment provider ka responsibility hai.

Raast withdrawal k liye sirf aapka verified bank account number, name aur CNIC verify hote hain. Hamara system mein ye encryption mein store rehta hai. Raast bank transfer completion k baad, aapka transaction log mein sirf transfer amount aur date rahta hai.